Doctors

Matthew Carmody

Dr Simon Journeaux

Dr Simon Journeaux gained his medical degree from the University of London (UK)... Read more

John Radovanovic

Dr John Radovanovic

Dr John Radovanovic completed his medical degree at the University of NSW in 1999...Read more

Chris Allan

Dr Anubhav Sathu

Dr Anubhav Sathu is a New Zealand trained Orthopaedic Surgeon... Read more

Chris Allan

Dr Chris Allan

Dr Chris Allan attained his primary medical degree at The University of Queensland... Read more

Dr Emma Clarkson

Dr Emma Clarkson

Dr Emma Clarkson is a Breast and Endocrine Surgeon with a special interest in...Read more

Dr jan Paul Rotinen Diaz

Dr Jan Paul Rotinen Diaz

Dr Jan Paul Rotinen Diaz has been a Rehabilitation Physician...Read more

Dr Owen Jenkins

Dr Owen Jenkins

Dr Owen Jenkins is a Queensland trained Orthopaedic surgeon... Read more

T | 07 3010 5760   F | 07 3010 5764
E | reception@ffsurgery.com.au

Level 4 (Suite 4.10), Mater Private Clinic,
550 Stanley Street, South Brisbane, 4101

Patients Rights & Responsibilities

Fourth Floor Surgery treats each patient as an individual with unique health care needs. This information explains your rights and responsibilities as a patient at Fourth Floor Surgery.

As a patient at Fourth Floor Surgery you have a right:

  • to be treated with respect, dignity, care, consideration, courtesy and understanding of your individual religious, emotional, social, physical and cultural needs
  • to be involved in the planning of your continuing health care needs
  • to be informed as to services available at Fourth Floor Surgery or in the community that you can access
  • to have a family member or nominated person present when you receive information about your medical condition
  • to refuse treatment to the extent permitted by law and to be informed of the possible medical consequences of doing so
  • to be informed of the names and roles of key health care providers and be able to refuse a particular health care provider at any time
  • to have access (with advance notice) to a confidential interpreter service
  • to be informed about hospital, surgeon, anaesthetist, prosthesis, pharmaceutical, pathology and other fees likely to be incurred should you proceed with treatment
  • to refuse to take part in clinical training or medical research without reason
  • to have your medical history and personal information kept confidential to the extent allowed by law
  • to receive an itemised final account from Fourth Floor Surgery for services within Fourth Floor Surgery control
  • to express an opinion or make reasonable verbal or written complaints regarding any aspect of your care, treatment or services you feel are below a reasonable expectation.

As a patient of Fourth Floor Surgery you, or your authorised representative, have a responsibility:

  • to give practice staff as much information as you can about your health and any cultural or religious beliefs that may affect your care
  • to give Fourth Floor Surgery accurate information about your personal and health details including past and present treatment and medications, including recreational drugs and natural remedies
  • to be well informed about your condition and proposed treatment, before you give consent to any procedure
  • to keep the agreed treatment plan and discuss any necessary changes
  • to consider the consequences of refusing to comply with instructions and recommendations
  • to inform staff if you are having any problems or reactions to the treatment or the medicines being taken
  • to inform staff if you have an Advance Health Directive/enduring Power of Attorney which includes health care instructions before or at the time of consenting to treatment which might be relevant to the directives
  • to understand that there may be a reason why a service is not available at a particular time
  • to tell staff if you change your contact details
  • to be on time for appointments and let staff know in advance if you need to cancel
  • to finalise in a timely fashion any accounts relating to your medical treatment
  • to be considerate and respect of the confidentiality, privacy and wellbeing of others including staff, patients, visitors. Please ask your visitors to be considerate
  • to show respect for Fourth Floor Surgery property
  • to take responsibility for your personal belongings.